Privacy Policy

Protecting your private information is our priority. This Privacy Policy applies to SoulMate and governs data collection and usage. By using SoulMate, you consent to the data practices described in this statement.

Collection of your Personal Information

When you register for SoulMate, we may collect personally identifiable information such as your name, email address, date of birth, gender, and profile information. We do not collect or store sensitive payment information; all payment processing is handled by secure third-party providers.

We may automatically collect information about your device and usage, including your IP address, browser type, operating system, access times, and pages visited. This information helps us improve our service and understand how users interact with our platform.

Use of your Personal Information

  • To provide and improve our service, including personalized features and matching algorithms
  • To communicate with you about service updates, account activity, and promotional offers (you can opt out of marketing communications)
  • To ensure compliance with our Terms of Service and prevent fraudulent activities
  • To conduct research and analysis to enhance user experience
  • To share with trusted service providers who assist us in operating the service (they are obligated to protect your information)

Cookies and Tracking Technologies

SoulMate uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, maintain your session, and provide personalized content.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of the service after changes are made constitutes acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]